Browse the site, add your favourite items to your cart, and complete checkout. You’ll receive an order confirmation by email once your purchase is complete.

Email hello@loxxhairinc.co.uk with your order number to request a return form.

Complete and include the form with your return. Customers are responsible for paying return postage.

For international returns, use a tracked service and keep proof of postage.

Once your return is approved, a refund will be issued to your original payment method within a few business days.

Loxx Hair Inc. accepts major debit and credit cards and Apple Pay. All payments are processed securely at checkout.

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

Yes we ship worldwide. If your country is not listed at checkout, email hello@loxxhairinc.co.ukfor a shipping quote.

For questions or support, contact:
 hello@loxxhairinc.co.uk